Refund Policy
Jester Farm LLC December 24, 2025
At Jester Farm LLC, we are committed to ensuring our customers are satisfied with their purchases. This Refund Policy outlines the conditions under which refunds are granted.
Eligibility for Refunds
We will provide refunds under the following conditions:
1. **Proof of Unsatisfaction:** If you are unsatisfied with your purchase, we require proof of this dissatisfaction (e.g., detailed explanation, photos, etc.) submitted within 15 days of receiving the product.
2. **Damaged Products:** If you receive a product that is damaged upon arrival, please provide us with photographic evidence of the damage within 3 Days of receiving the product. We will assess the situation and, if approved, issue a refund or replacement.
Non-Eligibility for Refunds
We will not issue refunds under the following circumstances:
1. **Visible Wear and Tear:** If the returned product shows any signs of visible wear and tear or has been used, we will not provide a refund.
​
2. **Product Descriptions:** If the product issues or conditions (such as sizing, color, or material) are clearly stated in product descriptions and photographs, we will not issue a refund based on these factors.
​
Refund Process
To initiate a refund, please follow these steps:
1. Contact our Customer Service team at Jesterfarmllc@gmail..com with your order number and a description of the issue.
2. If applicable, attach photographs that demonstrate your dissatisfaction or any damage.
3. Our team will review your request within 3-5 business days and notify you of the decision via email.
​
Refund Method
If your refund is approved, it will be processed to your original method of payment within 7-14 Business days. Please note that your bank may take additional time to process the refund.
Changes to Our Refund Policy
We may update our Refund Policy from time to time. Any changes will be posted on this page with a new effective date. We encourage you to review this policy periodically to stay informed about our refund practices.
​